Hospitality industry, Handbooks, manuals, etc, Management 

Contents:
Part One Key Themes in Hospitality Management
1. The Nature and Meanings of 'Hospitality Bob Brotherton and Roy C. Wood
2. The Structure and Nature of the International Hospitality Industry Larry Yu
3. The Inter-Relationships between Leisure, Recreation, Tourism, and Hospitality
Robert Christie Mill
4. Women in Hospitality Judi Brownell and Kate Walsh
5. A Critique of Hospitality Research and its Advocacy of Multi- and
Interdisciplinary Approaches: An Alternative Agenda Michael Riley
6. Hospitality Management Education Clayton W. Barrows and Novie Johan

Part Two Generic Management Functions in the Hospitality Industry
7. From the Top Down: Strategic Management in the Hospitality Industry
Eliza Ching-Yick Tse and Giri Jogaratnam
8. From the Bottom Up: Operations Management in the Hospitality Industry
Peter Jones and Andrew Lockwood
9. Innovation and Entrepreneurship in the Hospitality Industry Cathy A. Enz and Jeffrey S.
Harrison
10. Financial Management in the Hospitality Industry: Themes and Issues
Helen Atkinson and Tracy Jones
11. Organizational Studies and Hospitality Management Yvonne Guerrier
12. Human Resource Management in the Hospitality Industry Julia Christensen Hughes
13. Marketing and Consumer Behavior in Hospitality John Bowen
14. Service Quality and Hospitality Organizations Yuksel Ekinci
15. Information Technology Strategy in the Hospitality Industry Dan Connolly and Mark G. Haley

Part Three Specialized Management Functions in the Hospitality Industry
16. Hotel Real Estate Finance and Investments Paul Beals
17. Accommodation and Facilities Management Arnaud Frapin-Beaugé, Constantinos Verginis and Roy C. Wood
18. The MICE Industry: Meetings, Incentives, Conventions, and Exhibitions Udo A. Schlentrich
19. Food and Beverage Management Clayton W. Barrows
20. Roy C. Wood Food Production and Service Systems Theory
21. Licensed Retail Management Conrad Lashley
22. Flight Catering Management Peter Jones
23. Resort Management Robert Christie Mill
24. Event Design and Management Donald Getz  

x, 555p.; 24cm. 

Notes:
Includes bibliographical references and index.